Financial Services

The Business Office is responsible for accurate assessment of charges to students’ accounts, timely issuance of billing statements and processing of payments to Marygrove for charges assessed to students’ accounts, and for refunding overpayment of students’ accounts in accordance with Marygrove policy and federal law.

The Business Office is open Monday through Friday, 9:00AM through 5:00PM Eastern time, excluding college holidays. Students and individuals authorized by students to access student account information may contact the office by phone at (313) 927-1227 or by email at bso@marygrove.edu and can expect a response within two business days. All physical correspondence, including paper payments, should be mailed to:

ATTN: Business Office
Marygrove College
8425 W McNichols Rd
Detroit, MI 48221

Following the final day of registration (end of add/drop period), all Marygrove students are required to maintain a zero balance on their student account or have met all agreed-upon payment arrangements. Those who have not met these criteria will be deemed to be in default. Students who have enrolled in courses but have not paid in full or made payment arrangements by the payment deadline (i.e., those in default) will be notified by the College that they will be administratively withdrawn from courses. The payment deadline is six business days prior to the first day of each term. Students who have not made satisfactory arrangements by the end of the final day of registration will be administratively withdrawn (dropped) from their courses.

Students who are administratively withdrawn from their courses may not attend classes and must follow the normal add/drop policies to be re-registered into courses. This requires obtaining the instructor’s and advisor’s signatures for open courses that have met or are closed, and the advisor’s signature for open courses during the add/drop week. Please note that a late registration fee will be also assessed for those re-registering.

In addition to a $100 deferred payment charge, any student at any time in default will not be allowed to register for classes, receive academic transcripts, have academic credits certified, or receive a diploma at graduation.  Any student in default may also be subject to withdrawal from the College and their student account being referred to a collection agency.

Students can submit payment in full online at http://webadvisor.marygrove.edu if paying with MasterCard or Visa. Students may also make payments in person at the Marygrove College Business Office, located in room LA120 of the Liberal Arts building, or by phone at (313) 927-1227.  If paying by check, money order, or cashier’s check, please make checks payable to Marygrove College and mail payments to:

Marygrove College
ATTN: Business Office
8425 W. McNichols Rd.
Detroit, MI 48221

In general, bills will be issued for active students with debit balances on a monthly basis. At the beginning of the fall and spring semesters, additional bills may be issued to ensure that students are kept fully apprised of changes to their accounts.

The following table contains the due-dates for each academic term.

Payment Due Dates – Fall 2017

• MAT/RDG 510 Session 1 payment due date is August 25, 2017.
• MAT/RDG 510 Session 2 payment due date is October 20, 2017.
• GR Online payment due date is August 25, 2017.

Non-Payment Fees: The Office of the Registrar considers a student's registration for a given term to be complete only when payment (or payment arrangements, e.g., payment plan enrollment) for tuition and fees has been made in full.

In the event that the student is expecting a payment from a third-party source that will cover a portion of his or her balance, every effort should be made to pay off the remaining balance by the due date. Late fees that accrue against any portion of the student’s balance for which the student is responsible will not be waived.

Non-payment fees will not be forgiven if they are assessed due to late or incomplete submission of financial aid application materials, late or incomplete submission of sponsorship documentation, or enrollment in a payment plan after these penalties have been assessed.

Additional penalties may be assessed to delinquent accounts that are referred to a third-party collection agency. More details can be found below.

The Business Office offers to invoice directly third-party sponsors (such as the US Federal Government, foreign governments, private companies, and so on) for the educational costs of Marygrove students, at no cost to the student.

In order to meet the requirements of FERPA, and to ensure that bills are issued only for eligible students, official documentation endorsed by the sponsors detailing the third party's obligation to the student must submitted to the Business Office. Any such authorizing document must contain the following (authorizations which fail to meet any of these requirements may be deemed insufficient):

• Student name

• Marygrove College ID number

• Name, physical address, and email address of the sponsor

• Academic terms covered

• Types of charges covered (i.e., tuition, fees, etc.)

• Expected dollar amount of coverage

• Any special invoicing requirements of the sponsor

Examples of acceptable documentation include the US Government Training Authorization Form (SF-182), Contract for Commercial Items (SF-1449), a financial guarantee from a foreign government, or any award letter on official letterhead containing the above items.

The Business Office reserves the right to refuse to invoice any third-party, to refuse to grant temporary credit for anticipated payments, or to reverse credit granted for anticipated payments never submitted by the sponsor.

When possible, invoices will be sent to the sponsoring entity within 72 hours of receipt of the authorization. In the event that the authorization is sent prior to the registration period for a given term, and the student has not pre-registered for courses, invoices will be sent following the end of the add/drop period. During the summer terms, invoices will be sent following the receipt of authorization and the assessment of charges.

Marygrove College expects sponsors to process invoices and submit payment upon the issuance of an official invoice. If the billing authorization is submitted at the beginning of the semester, an exemption from late fees and service charges will be granted through the date on which financial holds are placed to any balance covered by a sponsor, in order to give the sponsor ample time to process the invoice. If the sponsor fails to make payment after this point, financial responsibility will revert to the student. Any outstanding balance may be subject to late fees, service charges, and the student may have a registration hold placed on his or her account. Financial holds will only be removed when the balance is paid in full.

Any student sponsored by an agency that refuses to remit payment until after the completion of a course or semester, or by an agency that will not remit payment upon receipt of an invoice for any reason, will not be granted the aforementioned exemption from late fees or service charges. In instances such as these, it will be the student's responsibility to arrange for payment of his or her balance by the payment due date, and then recoup the funds from any subsequent payment by the agency in question.

Any student sponsored by an agency that intends to remit payment directly to the student (as opposed to paying Marygrove directly) must make arrangements to settle his or her balance by the due date. Any late fees which accrue against an unpaid balance after this date will not be reversed.

Any student with an outstanding account balance may not register for classes, or obtain an official transcript. Financial holds prevent academic registration, the generation of official transcripts, and the issuance of diplomas and certificates. They are applied to the accounts of students with amounts due prior to the start of registration or pre-registration for the following term.

Financial holds are not released until the past-due debt is paid in full; payment arrangements are not sufficient to release these holds. The Business Office reserves the right to keep a financial hold in place until it can verify that funds have been deposited (without the possibility of reversal).

Additionally, any student that has become inactive and for whom there remains an outstanding balance will have a hold placed on his or her account. Students will be declared inactive when one of the following occurs:

• The student fails to register for a term that he or she would otherwise be expected to register for as a part of his or her academic program.
• The student has graduated from Marygrove College and has not been admitted into another program.
• The student withdraws from school during the current term for any reason.
• The student takes a leave of absence.

The Business Office generally requires a student's request in order for a refund to be generated; students may request a refund whenever total payments to their account exceed total charges. Negative values in the "Current Due" field may not reflect a refundable balance, as this value can reflect memo items connected with payment arrangements (such as anticipated payments from third-party sponsors).

The Business Office will automatically issue refunds in two circumstances: when payments for a particular semester from Title IV sources exceed institutional charges (as required by federal law and regulations) and when the student has become inactive while retaining a credit balance, the action leading to the inactivity being deemed as creating a request for a refund.

The Business Office processes refund requests within three business days of submission. Additional processing time for the generation and mailing of a refund check, or for the execution of an electronic transfer of funds, is outside the control of the Business Office.

The Business Office reserves the right to hold or deny a refund request when there is the possibility that the charges on the student account were not properly assessed, or when payments are subject to adjustment. If for any reason a refund request is not approved, an email will be sent to the student indicating the reason and the contact person with whom the student should discuss the matter. If, after further analysis, it is determined that the student is eligible for a refund, a new request must be submitted online

If the student is requesting the return of funds paid via a credit-card, the refund will be sent to the credit-card in question.

If the student has established an electronic refund profile, refunds will be deposited to the account indicated via ACH (Automated Clearing House) transaction. If the account information is inaccurate, or if the account has been closed, the student will be notified via email of the failed transaction.

Students who have not established an electronic refund profile, refunds will be issued via paper check and mailed to the student's local address, if one is on file, otherwise to the permanent address on file. If the paper check is not received in a reasonable amount of time, the student should contact the Business Office and request a stop payment of the missing check. When this has been accomplished, the student will need to verify the address on file, and again request the refund.

In compliance with FERPA, all refund payments are made directly to students. The only exceptions are in certain cases of payments submitted by third party sponsors or outside scholarships organizations, Parent PLUS loans, and rare extenuating circumstances as defined by Marygrove College. If a student receives a refund to which he or she was not entitled, any outstanding balance that may result must be paid back to the student account immediately to prevent penalties.

Debt to the college is immediately due at the time a student becomes inactive. The reason for the inactivity is immaterial, whether it be graduation or completion of an academic program, withdrawal, an approved leave of absence, failure to register for the next semester in the student’s academic program, or any other reason. Two months after the end of the term a letter goes to the students requesting that they make payment arrangements within 30 days or their account could be sent to a collection agency.

The Business Office will issue a final invoice to inactive students with debt. Payment is due within 30-days of the date that the statement was issued. If payment has not been made by the due date, the account will be forwarded to a collection agency. Another attempt is made to contact the student by telephone.  If we still have not heard from the student or are unable to contact the student by telephone, their account is referred to a collection agency.  Before sending it to the collection agency, the Vice President of Finance and Administration approves the account for collection. Once debt has been transferred to a collection agency, all payments will be processed by that agency. In addition, the collection agency may report the debt to the nation's three credit reporting agencies.

Past due balances are non-negotiable and will not be recalled from the collection agency once submitted.

Students will be declared inactive when any of the following circumstances obtain:

• The student fails to register for a term that he or she would otherwise be expected to register for as a part of his or her academic program.
• The student has graduated from Marygrove College and has not been admitted into another program.
• The student withdraws from school during the current term for any reason.
• The student takes a leave of absence.

The Office of Billing and Payment Services accepts the following payment methods:

Paper Checks
Must be drawn from a US-based bank, and in US dollars.
Student name and Marygrove student ID number must appear on the check.
Checks should be mailed to the address listed on this website exactly as it appears.
Checks returned for any reason may be subject to an $80 returned check fee.
A paper check must be received by the due date in order to prevent the assessment of service charges.

Cash
Never send cash through the mail.
Can be deposited with our cashier on campus between 9am and 3pm Monday - Friday.

Credit Cards
Marygrove College accepts Visa and MasterCard.

Certified Checks/Money Orders
Certified checks and money orders can be mailed or delivered in person to our office on campus. Marygrove College reserves the right to insist upon payment with a certified check.

Financial Aid
For instructions on applying for aid, visit the website of the Office Finanical Aid and Scholarships.

Third-Party Billing
Students must submit a valid billing authorization to The Business Office Third-Party Billing operation.

Enrollment in a Payment Plan
Enroll in Tuition Management Systems Payment Plan.