> Q. What is your refund/cancel policy?
A. All registrations require a $50 non-refundable deposit per enrollment. Deposits may be transferred to a new course enrollment being offered in the same semester.
> Q. Once my class is completed, when will I get my grade?
A. Within ten business days after the last class period, instructors must submit grades . Late grading will cause a delay in sending transcripts. PLS-Professional Development grade reports will be mailed within 24 -48 hours after grades are received for each class.
> Q. Can I receive my grade earlier?
A. Students with a zero balance may mail or fax an early transcript request to the Registrar’s Office. The request should include name, student number, signature as well as the address to where they would like the early transcript mailed. The Registrar’s Fax number is (313)927-1262; the point of contact for transcripts is Raija Ruffin, Registrar Coordinator, (313)927-1263.
> Q. Can I receive a letter of completion?
A. Marygrove College does not provide letters of completion.
> Q. How do I register?
A. You may register on line (www.plsweb.com) or by calling toll free (866) 757-2527.
> Q. How can I pay for classes?
A. Payment may be made by Visa, MasterCard, personal check or money order payable to Performance Learning Systems.
> Q. Is there a minimum / maximum number of students allowed per class?
A. Minimum enrollment is twelve (12) students; maximum is thirty-five (35).
> Q. If I have questions, whom should I contact?
A. For financial, course materials or location questions, please contact PLS at 1-866-757-2527. For all other questions, please contact the Program Coordinator, Donna Kerry at (313) 927-1276 or dkerry@marygrove.edu .
