Lynne O’Loughlin
DeGrande Hackathorn ’67
Twenty
years ago, 156 people died as the result of the crash of Northwest
Airlines Flight 255 at Detroit Metro Airport. Fortunately a
year earlier, Lynne O’Loughlin DeGrande had worked with the
Red Cross to develop a response plan for such an emergency.
Within hours of the crash, the Detroit Chapter of the American
Red Cross called Lynne to the scene where she remained for
over a week, leading a team of counselors, coordinating services
to the families and providing support to first responders.
This was one of the crises that reinforced her personal creed:
“We never realize how strong the human spirit is until we need
it to be.”
According to her classmate Pam Meneely McKulka ’67, “The NWA
crash and the crisis intervention services Lynne provided there
were a turning point in her professional career. In the twenty
years since, she has been called to numerous “critical incidents,”
including earthquakes, hurricanes, other air crashes and work-site
homicides in several states.”
Lynne was summoned to the incredible disaster at New York’s
World Trade Center on September 11, 2001. Dr. Richard Ottenstein
says, “At that time Lynne worked directly with me in managing
and providing direct crisis support to the construction workers
at ‘ground zero’… and demonstrated herself to be innovative,
compassionate and calm working in conditions of tremendous
stress and danger.”
Employee Assistance Programs are relatively new in the corporate
world and were established to deal with substance abuse and
mental health problems. Earning a Master’s in Social Work from
the University of Michigan in addition to her Marygrove degree
enabled Lynne to start her own business and to contract with
corporations to provide employee assistance. At General Motors,
she was sought out by senior leadership to provide both group
and individual support and by employees at every level for
individual support, according to Dr. Larry Godfrey of GM University.
She has continued to operate her own counseling and therapy
practice and also works part-time in a hospital setting.
“In individual work with clients overwhelmed by relationship
turmoil, financial strife, serious child development problems,
chronic progressive medical issues, job stress or the ravages
of addictions, Lynne remains calm, is a quick study and a ready
advocate, moving toward problem solving and respectful intervention,”
writes Nancy Schultheis-Krebs, a colleague at St. Joseph Mercy
Hospital, Trinity Health System. She cites Lynne’s expertise
in handling “Critical Incident Stress Management,” responding
to situations where employees have witnessed terror, death
and catastrophe.
She can call on personal experience in helping others manage
stress and tragedy, having lost her husband to cancer after
a two -and-a-half-year battle and coped with the deaths of
her firstborn son, four siblings as well as her parents. She
married again to Bob Hackathorn, who had also lost his spouse
to cancer. Together they have four adult children and two grandchildren.
She continues to use DeGrande as her professional name.
As a member of the Grosse Pointe War Memorial Association’s
board of directors (1994-2000), Lynne saw a new service opportunity
within the association’s mission of honoring service men and
women. During Operation Desert Storm, she developed a support
group for family members of service personnel who were serving
abroad. Board President Mark R. Weber remembers that Lynne
showed great compassion as she facilitated this group of moms,
dads, sisters, brothers and friends week after week. “She gave
hope, a compassionate ear and an opportunity for those involved
to feel as though they were not alone in their worry, grief
and fear,” says Dr. Weber. He believes that Lynne exemplifies
the mission statement of Marygrove College and in this role
went beyond the usual role of governance.
Lynne advises today’s students: “Be very clear and strong
about what values you hold because life will often challenge
them. Above all, our love and respect for God, self and others
should be our guiding force. And don’t forget to have some
fun every day.”
She inserts fun in her own life, boating on Lake St. Clair,
dancing and “hanging out with my husband, family and friends.”
Humbled by the Distinguished Alumni award, Lynne says “Marygrove
reinforced in me the value and duty to be of service to others
whether on a personal or professional level. So I believe this
is what influenced me to become a social worker and therapist.”
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